At SOGECO SRL, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services, including our website.
This policy complies with the EU General Data Protection Regulation (GDPR) and with applicable Italian data protection laws. It applies to:
Customers and buyers
Prospective customers
Website visitors
Suppliers and business partners
We only collect personal data that is necessary for specific, legitimate purposes and retain it only as long as needed.
You may provide personal information when you:
Make a purchase or create an account
Contact our customer support team
Subscribe to newsletters or marketing communications
Participate in surveys, promotions, or feedback requests
Browse or interact with our website (see our Cookie Policy for more details)
Order processing
Data collected: name, address, company details, VAT, email, phone
Legal basis: contract
Retention: 5 years after purchase
Customer support
Data collected: contact details, communication history
Legal basis: contract
Retention: 5 years
Marketing communications
Data collected: name, email, preferences
Legal basis: consent
Retention: until consent is withdrawn
Targeted advertising
Data collected: purchase and browsing behavior
Legal basis: consent
Retention: until consent is withdrawn
Surveys and feedback
Data collected: name, email, responses
Legal basis: legitimate interest
Retention: 1 year
Usage analytics
Data collected: anonymized or aggregated data
Legal basis: legitimate interest
Retention: 1 year
Legal obligations
Data collected: information required by law
Legal basis: legal obligation
Retention: as required
Inquiry responses
Data collected: name, email, message
Legal basis: legitimate interest
Retention: 3 months
Newsletter subscription
Data collected: name, email
Legal basis: consent
Retention: until consent is withdrawn
Marketing activities
Data collected: preferences, interactions
Legal basis: consent
Retention: until consent is withdrawn
User feedback
Data collected: name, email, responses
Legal basis: legitimate interest
Retention: 1 year
Website performance
Data collected: pseudonymized analytics
Legal basis: legitimate interest
Retention: 1 year
Security and fraud prevention
Data collected: IP address, technical logs
Legal basis: legitimate interest
Retention: 1 year
Legal obligations
Data collected: information required by law
Legal basis: legal obligation
Retention: as required
We never sell your personal data. We may share it with trusted partners under strict agreements, including:
Shipping and logistics providers
Hosting and cloud service providers
Marketing and analytics tools
Legal or regulatory authorities (where required by law)
All partners are contractually bound to handle your data securely and in compliance with GDPR.
We use both technical and organizational measures to protect your data, including:
Encryption and strict access controls
Regular software updates and monitoring
Staff training on data protection practices
Secure backups and disaster recovery systems
Although no system is 100% secure, we continuously improve our protection measures.
You have the right to:
Access your personal data
Correct or update inaccurate details
Request deletion of your data (in certain cases)
Restrict processing of your data
Object to marketing or profiling
Receive your data in a portable format
To exercise these rights, please contact us.
SOGECO SRL
Località Bandone 1/G – 10082 – Cuorgnè (TO), Italy
Email: info@ovdstorum.com
VAT Number: IT0526700018
We may update this Privacy Policy to reflect legal requirements or changes in how we provide our services. The most recent version will always be available on our website. If required by law, we will notify you of significant updates and, when necessary, request your renewed consent.